Privacy Policy

1. Who We Are

Cobalt Made Ltd (trading as Studio Cobalt) is a creative agency registered in England and Wales (Company No. 16374845). Our registered office is at Flat 109 Serapis House, 28 Goodluck Hope Walk, London, England, E14 0XL. We can be contacted at team@cobaltmade.com.

We are the data controller for any personal data we collect from you.

2. What Data We Collect

We may collect the following types of personal data:

• Contact information (name, email address, phone number)
• Business information (company name, job title)
• Communications you send us (enquiries, briefs, emails)
• Payment details (processed securely via third-party providers)
• Website usage data (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide our services
• Manage client relationships and projects
• Send invoices and process payments
• Comply with legal and regulatory obligations
• Improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: to fulfil our services to you
• Legitimate interests: to manage our business and respond to enquiries
• Legal obligation: where required by law
• Consent: where you have provided it (e.g. mailing list sign-ups)

5. How Long We Keep Your Data

We retain personal data only for as long as necessary. Client project data is typically retained for up to 6 years following project completion in line with UK tax and accounting requirements. Enquiry data from non-clients is deleted after 12 months if no contract is entered into.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict our processing
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at team@cobaltmade.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website may use cookies to improve user experience and collect analytics data. You can manage cookie preferences through your browser settings.

8. Third Parties

We may share data with trusted third-party service providers (e.g. payment processors, project management tools, cloud storage) solely for the purposes of delivering our services. All third parties are required to handle data in accordance with UK GDPR.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on request.

11. Contact

For any privacy-related queries, please contact us at: team@cobaltmade.com